How do I sign up for a Fast Pass?
Stop in any Wiki Wiki and talk to one of our helpful staff to sign up and receive a FastPass sticker for your vehicle. It takes less than 5 minutes and you will be set up to enjoy unlimited washes. You can also buy a FastPass at our online Wiki Store and then come to any Wiki Wiki to get your FastPass sticker.
Can I use my FastPass at any Wiki Wiki location?
Yes, your FastPass can be used at any of our convenient locations.
How do I cancel my Fast Pass?
Wiki Wiki has 3 easy options for canceling your FastPass. You can email us through the Contact Us page and provide your name, phone number and an optional description as to why you are canceling. You can also use our online Wiki Store and go to FastPass Management to cancel your membership. Alternatively you can call the location you set your pass up at or stop into the office on your next visit and let us know in person.
How safe is the car wash?
Our wash process is very safe. We wash thousands of cars each month that come out clean, shiny and dry with no damage. However, we cannot be responsible for the following items:
- Molding & chrome
- Previous damage & loose parts
- Non factory & dealer installed items
- Bug shields & windguards
- Collisions due to driver error
- Vehicles 7 years old and older
- Paint and pin striping
- Convertible soft tops
- Clear coat & oxidation
- Wheels, rims, & hubcaps
- Electrical issues
Are there any kind of vehicles that we cannot wash?
Yes. We cannot wash the following vehicles:
- Vehicles 7′ 2″ or above
- Dually trucks
- Trucks with debris, oil or fuel tanks in the bed
- Vehicles with excessive mud
- Vehicles with excessive body damage
- Vehicles with less than 4″ of ground clearance
- Tires wider than 13″
Are there any franchise opportunities with Wiki Wiki?
No, not at this time. We are working hard to refine our business model and may add franchise opportunities in the future.
What if I just washed my car at Wiki Wiki and it rains?
Never worry about rain again when you buy the Premium Wax & Shine Wash at Wiki Wiki you have a 4 Day Rewash Guarantee. You will automatically receive a barcode on your receipt for another Wax & Shine Wash that can be redeemed for up to 4 days.